LandlordEzy

N5 for excessive noise — what evidence does the LTB actually want to see?

by LandlordEzy Team · · 1 views 🆘 Paralegal review
Scenario: multiple complaints from other tenants about noise from one unit (parties, loud arguments, late-night music). The landlord wants to serve an N5.

What evidence carries weight at the LTB, and what gets dismissed as "hearsay"?

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OLH Property Management 📌 Pinned ·
The LTB looks for specific, contemporaneous, multi-source evidence on N5 noise cases. What works:

1. **Written complaints from other tenants** — dated, signed, describing specific incidents with time and date. Multiple tenants > one tenant. Email complaints with timestamps > verbal.
2. **Police call records** — if the noise prompted police visits, the call log is gold. Get the report number.
3. **Sound recordings with date/time metadata** — phone recordings work; the LTB accepts these.
4. **Building security / camera footage** if available.
5. **Your own incident log** — date, time, what you heard or were told, who complained.

What doesn't work: "Everyone complains" with no specifics. Single second-hand reports. Months-old complaints when the N5 is fresh.

Serve the N5 within a reasonable window of the most recent incidents — usually 30-60 days. If the behavior continues, an N5 with the remedy box checked gives the tenant 7 days to stop; if it continues after, you can file L2.

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