LTB Order on Rent Reduction Due to Service Discontinuance

Board found in favor of tenants, acknowledging discontinuance of services.
Landlord to pay tenants for rent rebate and application costs.

Tenants claimed landlord reduced and then stopped cleaning and garbage collection services.
Landlord argued services were for short-term guests and not guaranteed to long-term tenants.

Tenants proved reduction in services on a balance of probabilities.
Rent reduced by $61.86 starting February 1, 2019.

Tenants applied for rent reduction due to reduced cleaning and garbage collection services.
Landlord ceased providing these services after stopping short-term rentals.
Tenants awarded $3,595.17 for rent rebate and costs.